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Welcome to the NACM Commercial Services Credit Blog—your resource for insights, updates, and expert advice on credit management. Explore articles, case studies, and tools to stay informed, enhance your skills, and succeed in the evolving world of credit management.

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Internet Explorer – Time to Move On!

If you have been using Internet Explorer to access your NACM reports or as your internet browser now may be the time to break up and move on to another option. Microsoft is retiring Internet Explorer. If you use, I.E.,

Did You Know – Tips for Data Protection on Personal Information

Information Compiled by: Kathy Linscott, NACM Commercial ServicesContent from Experian and Fair Credit Reporting Act (FCRA) Companies often keep sensitive personal information about customers or employees in their files or on their network. In today’s world, there is more and

When Technology Isn’t Enough: Personalizing the Creditor-Customer Relationship

Credit managers are seeing the profound effects of technology in their day-to-day operations. Software programs are conducting credit investigations, sending customers collection notices and even handling payments once they are received. In a job where efficiency is key, technology is

Experian – Efficiency, Innovation, and Automation

Privacy and Data Security Check-Up

Published in the Sussman Shank LLP Spring 2018 Newsletter Businesses of every size confront privacy and data security issues on a near-daily basis. Employees, consumers, customers, and clients are more concerned with the safety of their personal information than ever

Scams and Your Small Business -From the FTC

How Can I Protect My Business? Train Your Employees Your best defense is an informed workforce. Explain to your staff how scams happen and share this brochure with them. Order free copies at FTC.gov/Bulkorder. Encourage people to talk with their

Five Tips for Successful Data Monitoring

Is bad data negatively impacting your business? What if you could identify data quality issues before they wreak havoc on your organization? You can with a proactive data monitoring solution. Here are five tips for developing a strategy for round-the-clock

NACM Member Credit Card Acceptance Program

UTA and Vantiv Partnership Member Benefit

The partnership between UTA and NACM truly adds value to your company. Check out any of UTA’s leading-edge products to appreciate the quality and savings that UTA provides. Products include: Automated A/R Service, Credit Card Merchant Services, Check Guarantee, Remote

Five Ways to Get the Most from Automation with Optical Character Recognition (OCR)

For multinational companies, automation allows a business to standardize each process, such as invoicing, cash applications, disputes, and collections. Since many countries possess varying business practices and currencies, technology can serve as a means to better streamline the global business

The Efficacy Of Online/Electronic Credit Applications

By: Wanda Borges, Esq., Borges & Associates, LLC The diligent credit executive must be ever mindful of the multiple functions that can be performed by a well-drafted credit application. A credit application is not only a useful source of information

Go Ahead and Work Late: Your Phone Can Manage Your Life

By Beth Ziesenis, Your Nerdy Best Friend At the Western Region & CFDD National Conference in October, author Beth Ziesenis, will share secret tech weapons to increase productivity and organization at the office, but busy credit management professionals can start

Embrace Technology, But Know it is Not a Cure-All

By Chris Ring, NACM’s Secured Transaction Services There’s a poignant article written by Vivek Wadhwa in MIT Technology Review titled, “Laws and Ethics Can’t Keep Pace with Technology,” that is well worth reading for anyone in the business-to-business credit industry.

A Word From Our Members

One thing that I'm thankful for is the variety of credit reports that I'm able to obtain from NACM. It helps to make credit decisions and having those tools at my fingertips is just another reason why NACM is so valuable.
Alaina Worden, CCE
Alaina Worden, CCECredit & Collections Manager
Carson Oil
Having quick, complete, and accurate credit information at my fingertips is an absolute necessity in today’s ever-changing environment. Experian provides the tools we need to determine credit risk and make sound credit decisions for the wellness of my company.
Tawnya Marsh, CCE
Tawnya Marsh, CCEAR Credit Supervisor
Tillamook County Creamery
In order to do a complete and thorough job on risk analysis, I need quick and reliable information, Experian provides me with both and helps me to quickly determine a business’s creditworthiness which gives a more consistent track record for credit decisions.
Julie A. Demakis, CBF, CCRA
Julie A. Demakis, CBF, CCRACorporate Credit & AR Manager
Stoneway Electric Supply Co.
Utilizing NACM’s international credit reports is essential for mitigating risk within our international portfolio.  NACM simplifies the ordering process and ensures prompt, courteous service.
Tim Cain - Director
Tim Cain - DirectorDirector - Global Credit and Collections
KEEN, Inc.
NACM’s National Trade Credit Reports are an integral part of our credit decision making process. Doing a routine credit check on a “good-paying customer” has led to unexpected red flags that have assisted in our ability to act quicker than we otherwise would have.  
Dan Simpson
Dan SimpsonCredit & A/R
Kodiak Building Partners
Utilizing D&B Solutions helps our company manage our portfolio.  We can review our risk exposure at any time with a click of a button.  The information provided is accurate and current.
Melissa Kobus, CCE
Melissa Kobus, CCEDirector Credit and Collections
Walters Wholesale Electric
NACM Commercial Services has proven to be a vital partner in today’s business environment. Membership in the specialized industry groups provides invaluable networking and credit information exchange all within a controlled setting while the vast educational offerings help to broaden your personal horizons.
Eve Sahnow, CCE
Eve Sahnow, CCECorporate Credit Manager
OrePac
My introduction into NACM began with taking advantage of many continuing educational sessions I needed to learn the basics of credit and collections. After being actively involved in the credit and finance profession for 30 years, NACM continues to provide invaluable resources and services that benefits me.
Brett Hanft, CBA
Brett Hanft, CBACorporate Credit Manager
American Int'l Forest Prod LLC
Working with NACM for over 20+ years has been fantastic. NACMCS has many different tools to use throughout credit making decisions and I highly recommend them!
Bernie Grabowski
Bernie GrabowskiCorporate Credit Manager
Service Steel Aerospace Corp
The most beneficial things about KTP’s membership with NACMCS are the ability to get accurate information from credit reporting, peers in our industry, and the relationships with other credit managers across the nation.
Sheryl Rasmusson
Sheryl RasmussonPresident 
Kilgore Tec Products (KTP)
NACM has allowed me to build many relationships and grow in my career. Credit has so many ups and downs that you build a different type of bond with the people you work and collaborate with, starting with one of their very own, Clara Nemeth. Thank you for always being a great resource on which I know I can depend.
Elizabeth Winson
Elizabeth WinsonCredit Manager
Peterson Holding Co
As a member of NACM, I have always enjoyed the great networking opportunities that allow me to learn and grow alongside other credit professionals. No credit reports or textbooks can replace the immense knowledge shared at industry groups and conferences.
Carol Ross
Carol RossCredit Manager
PARR
Having been a member of NACM for over 10 years, I am still amazed at how many resources are available to the membership free of charge, from the basics of a credit policy to free legal advice. It is evident that NACM cares about being a vital part of the business organizations it serves.
Julie McNurney, CBF
Julie McNurney, CBFSecured Transactions Specialist
OrePac 
Our NACM CS membership has been invaluable, providing us with critical industry intelligence and trends through insightful group meetings. Additionally, the strong relationships we’ve built with fellow members provide opportunities to share and collaborate on new industry technologies and changes.
Donna Kelman
Donna KelmanCorporate Credit Manager
Tolko Marketing and Sales Ltd.
NACM’s education surrounding Credit Best Practices and Credit, Business and Lien Laws has been a tremendous help in my credit career. The personal growth I have experienced by attending the CFDD meetings has helped me to be a leader.
Melissa Garcia, CBF
Melissa Garcia, CBFCredit Portfolio Manager
Bridgewell Resources LLC
I am thankful for the exceptional education courses and being awarded a scholarship that made the recent experience of earning my CBA designation the best.  I am grateful to be a part of such a wonderful organization! 
Mallory Bell, CBA
Mallory Bell, CBAAccounts Receivable/Credit Specialist
Dupree Building Specialties
Continuing credit education and ongoing training is paramount to the success of everyone on our team! NACM Commercial Services is a good partner to help us accomplish these needs.
Holly McAndrew
Holly McAndrewWholesale Credit Manager
Urban Outfitters
NACM Collectors helped us recover bad debt from a sticky situation and they handled it like a Pro! 
A Satisfied Collection Member
A Satisfied Collection Member
Participating in NACM’s Regional Metals industry trade group has been an invaluable resource, providing access to current customer payment trends, networking opportunities, and professional development. 
Dan Zaback
Dan ZabackCredit Manager 
Alaskan Copper Companies, Inc.
As an NACM trade group member, I’ve gained valuable insights beyond what credit reports offer. With our collective years of experience in Credit Management, it is a pleasure working with my peers and has truly been both encouraging and supportive.
Cindy Olivas
Cindy OlivasCredit Manager 
Pacific Metal Company
Being a member of our industry group has been invaluable to me. The networking opportunities, knowledge sharing, and support from fellow members have significantly contributed to my professional growth and success.
Kristirose White
Kristirose WhiteCorporate Credit Manager 
Farwest Steel
Thank you so much Kendall.  I always appreciate the quick responses, your excellent customer service, and how solution-oriented you are!
Mike Stanley
Mike StanleyCredit Analyst 
Masons Supply has relied on NACM’s Experian credit reports for years for all credit decisions. They help us minimize risk, understand growth opportunities, and troubleshoot issues, making NACM our preferred solution.
Jake Merriman
Jake MerrimanCredit Manager 
Conmas Construction Supply
I find the quick and easy access to credit reports essential in making accurate decisions.
Kacey Watt
Kacey WattLead Receivable Accountant
Toyota Lift