When’s the Best Time to Help Yourself Collect a Delinquent Account? When You Get the Signed Credit Application and Before You Ever Ship!
Written By: Rod Wheeland, Wheeland Consulting Over the years I’ve reviewed hundreds of credit applications used by trade creditors. They sometimes have a limited terms and conditions section – which sets expectations and the tone for the relationship. And they may leave out important provisions that give you a leg up in resolving delinquency. They […]
Finding the Right Industry Credit Group
Finding your herd is a thing of beauty and comfort Industry credit groups are a powerful tool. At industry groups, NACM members get together to discuss accounts in common, network, and receive credit education. If you are not in a group, I encourage you to join one! It’s a great experience, both personally and professionally. […]
When Technology Isn’t Enough: Personalizing the Creditor-Customer Relationship
Credit managers are seeing the profound effects of technology in their day-to-day operations. Software programs are conducting credit investigations, sending customers collection notices and even handling payments once they are received. In a job where efficiency is key, technology is certainly beneficial; however, credit professionals are finding there is one task technology cannot replace: personalizing […]
D&B Credit: Maximize Insights from Credit Reports
From: Dun and Bradstreet You can have all the data in the world, but without analytics and insights, you won’t have much. As with data, the value of a credit report lies in the users’ ability to extract information from it, which can often be as difficult as reading a foreign language. Uncovering truth and […]