CFDD & NACM: Supporting Both Organizations
Republished from the CFDD National Newsletter Having served on both my local NACM Affiliate Board and CFDD Chapter’s Board, you might think I would have a unique perspective on both organizations, but actually, there are quite a few CFDD Portland Chapter members, past and current, that have served on both boards. We have a uniquely […]
Rod Wheeland’s Retirement Party
Thank you to everyone who attended and sent their congratulations to Rod. We know there were many people who wanted to attend but could not make it. We wanted to share the slideshow we showed at the party and also a slideshow of the party.
How to C.A.P.T.U.R.E. Your Own Communication Skills
Every day, people communicate with one another. Whether it’s face to face, over the phone or through social media, people are constantly engaging to accomplish daily tasks. For credit managers, Syntesis Global LLC President and CEO Rick Hernandez says communication is pretty much in the job description, as it is the key to running a […]
A “Good to Great” Credit Manager!
By: Patrick Spargur, ICCE Every year I worked as a credit and collections manager, my boss would send me a Goal Setting Form to complete. The form had two sections: one for me to list five personal goals for the new year, the other to list five departmental goals. My personal goals usually went something like this: Education: Take an NACM course(s) […]
Member Spotlight – Julie Anderson
It is no small endeavor to be recognized and awarded an NACM National award! It takes strong commitment, dedication, encouragement, persistence, and perseverance. Just ask Julie A. Anderson, CBF, CCRA of Stoneway Electric, who was awarded the 2017 CBF Designation of Excellence Award at NACM National Credit Congress in Dallas this past month. We interviewed […]
Company Changes Require Strong Relationships
Business relationships are important in any department, but perhaps more so for credit professionals, who come into contact with just about every other team in a company. Those relationships may become stressed when changes occur in a company, such as when a merger and acquisition (M&A) or joint venture (JV) is pursued. It is up […]
NACM Northwest Foundation Fundraiser
Written by Rick Weisman, CCE The NACM Northwest Foundation is coming into 2017 with great anticipation and expectation. Just as NACM Oregon and NACM Inland Northwest merged in 2016, so also has the NACM Oregon Foundation been recently reorganized and renamed NACM Northwest Foundation. As many NACM members know, the primary purpose of the Foundation […]
The Right Approach to Conflict
There are five primary approaches to dealing with conflict: 1) Authority, 2) Compromise, 3) Avoidance, 4) Accommodation, and 5) Collaboration. Many people are comfortable with a few of these approaches but not with all five. If you misuse, overuse, or under-use any of the five, you take a risk the conflict will become worse. Review […]
Effective Negotiations
Being able to negotiate effectively is an important skill because almost everything is negotiable. The ultimate goal is to reach an agreement where both parties feel as if they have won something. Typically people don’t like to negotiate because they have doubts about their skills. Negotiation takes a lot of work and practice. With some […]
The Question: An Overlooked and Undervalued Leadership Tool
By: Erin Mahoney, Cascade Employers Once again, what we learned in early education is relevant to gaining insight in our leadership style. The four sentence types – declarative, interrogative, imperative, and exclamatory – and how you use them reveal much about your leadership competency. While each one has its time and place, the interrogative is vastly underused […]