NACM – A Credit Manager’s Journey: Heidi Lindgren-Boyce, CCE
Written by: Heidi Lindgren-Boyce, CCEAt this year’s Credit Congress in Louisville KY, I was awarded the 2022 Credit Executive of Distinction Honoring O.D. Glaus. How did that even happen? How did I get here from where I started in my career in Credit Management? I’ll tell you: Taking advantage of all NACM & CFDD have […]
2022 Certified Credit and Risk Analyst Award from National – Nicholas Luzania, CCE
Written by: Nicholas Luzania, CCE It took me about 3.5 years to get all of my certifications. I began taking courses in November 2018 when I started in credit. I took Business Credit Principals and Financial Statement Analysis online through the Credit Learning Center, and was able to use the accounting class I took in […]
CFDD National – Distinguished Member Achievement Award – Alaina Worden, CCE
Written by: Alaina Worden, CCE I’m overjoyed and humbled to have received the CFDD Distinguished Member Achievement Award (DMA) for 2021. To be nominated for such a prestigious award was exciting, to receive the award in person was icing on the cake. I cannot begin to express all the value I have received from being […]
Why Should Trade Creditors Comply with the Provisions of the Fair Debt Collection Practices Act
Written by: Rodney Wheeland, CCEThis Federal Act (1977) attempts to address “abusive collection practices”. Specifically, this Act addresses third parties collecting consumer debt, such as Consumer Collection Agencies, or Creditors using a different name. Trade Credit managers often note that FDCPA does apply to B2B collections. While this is generally accurate, Trade Credit operations should […]
CA Court of Appeal Affirms Bar on Recovery of Licensed General Contractor for Work Performed by Its Unlicensed Subcontractor
Cindy Lee, associate, Troutman Pepper – Republished from NACM National eNEWS Most are familiar with California’s harsh penalty for unlicensed contractor work. California Business and Professions Code Section 7031 (Section 7031) bars any recovery for compensation for work performed by an unlicensed contractor under any theory of recovery “regardless of the merits of the cause […]
What Matters to the New Generation of Credit Professionals?
Annacaroline Caruso, editorial associate, NACM National A shift in the workplace is happening and businesses must decide whether to jump on board or get left behind. What was once important to job seekers no longer matters, and employees have changed their priorities. “We are never going back to what we used to call normal and […]
President’s Message – Advocate
You are the best advocate for your credit department’s success. If you’re not thinking about tools to help you automate credit approval and collection functions, you’re falling behind the average credit professional’s goals in 2022. We know the average departments aren’t adding to staff to perform additional work. Why wouldn’t you take a look at […]
Reaching Your Goals…How Performance Factors In
By: Thea Dudley Performance management isn’t dead; the old way of thinking about it is. I would love to claim ownership of the bit of wisdom, but it is attributed to Anita Bowness. It has been my mantra in credit management for a long time now. Regardless of who said it, it underscores the “one […]
Cross-Functional Teams Could Help Navigate Difficult Times
Written By: NACM National Chaos seems to be the norm lately. Nonstop news can feel overwhelming in both your personal and professional life. Just as the pandemic began to wind down, tensions between Russia and Ukraine rose to the point of war.“The past 18 months have felt like a series of massive disruptions, one after […]
The Credit Function and the Law
By: Rod Wheeland, CCE The heart of the relationship a company has with a customer involves the provision of a product and/or service, subject to a structure of legal rights and responsibilities for both parties. Knowledge of business law makes the credit practitioner a more valuable participant in helping to manage the customer relationship in […]