Optimize Cash Flow & Drive Profitable Growth With D&B Credit Advantage Cash

Flow: D&B Credit Advantage leverages Dun & Bradstreet’s analytics to determine risk in the marketplace and calculate the predicted default rate for each account in your portfolio. That information – combined with your data on how accounts are paying you – helps you to benchmark and validate that your bad debt reserve is maximizing working […]

Congratulations to Our Newest Designation Holders

Congratulations to the newest designation holders! CBA Stacy Tully, CBA from Cardinal Health, Inc. Erika Stell, CBA from Slakey Brothers Lindsey Overline, CBA from Interstate-Electric CCRA Ashlee Minty, CBA CCRA CCE Barry Dambrowski, CCE from Emser Tile Mark Speiser, CCE from SuperValu Inc – West Region

Five Tips for Successful Data Monitoring

Is bad data negatively impacting your business? What if you could identify data quality issues before they wreak havoc on your organization? You can with a proactive data monitoring solution. Here are five tips for developing a strategy for round-the-clock monitoring. Know your starting point: Benchmarking your data with a full volume data analysis is […]

Kathy Tomlin – Award of Exceptional Achievement honoring Alice M. H. McGregor

We are pleased to announce that Kathy Tomlin, CCE, has been awarded the NACM National Award of Exceptional Achievement honoring Alice M. H. McGregor. After graduating from St. Mary’s College in California, Tomlin began working for the federal government before what she described as accidentally falling into credit, and effectively falling in love with the […]

Credit Manager and Debtor: A Psychological Dance

“Nothing involving human relationships is clear or simple,” said Kelly Jameson, Ph.D., a psychotherapist and presenter at NACM’s 122nd annual Credit Congress in Phoenix last month. A romantic relationship between human beings is a complex “psychological dance” comparable to the relationship between a credit manager and a debtor. During an exploration of the nine stages […]

2018 National Credit Congress

Five Practices to Help You Get Paid from Construction Industry Customers

By Laurie Hager, Sussman Shank Collection of accounts receivable is vital to any business, and the construction industry is no exception. When a customer timely pays without incident, things are great. Sometimes, however, customers do not pay on time for a variety of reasons. Perhaps the customer cannot pay because of cash flow problems. Other […]

How to C.A.P.T.U.R.E. Your Own Communication Skills

Every day, people communicate with one another. Whether it’s face to face, over the phone or through social media, people are constantly engaging to accomplish daily tasks. For credit managers, Syntesis Global LLC President and CEO Rick Hernandez says communication is pretty much in the job description, as it is the key to running a […]

7 Ways to Reduce Your Risk of B2B Ship-To Fraud

By: Experian – Gary Stockton The lease for the $50,000 office equipment seemed like any other order at first glance. The customer passed the credit check without issues. But when the multinational corporation was unable to collect payment, it dug deeper and realized that the ship-to address was a residence. With more research, the business […]

Book Review: Survival Guide to Bankruptcy for In-House Counsel

By: Rod Wheeland, CCE NACM Commercial Services Judy D. Thompson and Glenn C. Thompson, Survival Guide to Bankruptcy for  In-House Counsel, American Bankruptcy Institute, 2017. This book might readily be entitled Survival Guide to Bankruptcy for Trade Credit Management. The content includes an overview of bankruptcy and the various chapters usually seen by trade creditors; […]