Finding the Right Industry Credit Group

Finding your herd is a thing of beauty and comfort Industry credit groups are a powerful tool. At industry groups, NACM members get together to discuss accounts in common, network, and receive credit education. If you are not in a group, I encourage you to join one! It’s a great experience, both personally and professionally. […]

When Technology Isn’t Enough: Personalizing the Creditor-Customer Relationship

Credit managers are seeing the profound effects of technology in their day-to-day operations. Software programs are conducting credit investigations, sending customers collection notices and even handling payments once they are received. In a job where efficiency is key, technology is certainly beneficial; however, credit professionals are finding there is one task technology cannot replace: personalizing […]

D&B Credit: Maximize Insights from Credit Reports

From: Dun and Bradstreet You can have all the data in the world, but without analytics and insights, you won’t have much. As with data, the value of a credit report lies in the users’ ability to extract information from it, which can often be as difficult as reading a foreign language. Uncovering truth and […]

Fundamentals Matter: 2019 Economic Outlook

By: Keith Prather, Armada Corporate Intelligence Many of us have heard of the famed “Wall of Worry” that purveys through the financial media today. It is the cumulative fear of events from Brexit to a China trade war, the inverted yield curve to an overzealous Federal Reserve and everything in-between that affects executive behavior. Sometimes […]

President’s Message – Staying Sharp

This week I took an hour to participate in the webinar, Find It Fast in Outlook. Who knew there was so much one could actually teach me in an hour?! I think I just shaved a good 15 minutes a day off my workload, which equates to 75 minutes a week, nearly six hours a […]

Aloha Fundraiser – Thank You

Please share and extend one last thank you to everyone who contributed, planned, and helped put together an amazing and sensational vacation package for last year’s fundraising efforts. Mark and I made some amazing memories and made the most of our week-long stay including a dinner cruise, a tour of the palace, and a day […]

How Much Credit Should You Grant Your Customers?

Credit professionals field questions daily from their sales department, senior management, customers and others along the supply chain. However, one of the most important questions for creditors comes from themselves. “How much credit should I grant my customer?” Pam Krank, president with The Credit Department Inc., reviewed this question in detail this month during a […]

The 21st Century Global Credit Professional: Secrets of Success

Albert Einstein once said: “The measure of intelligence is the ability to change.” As global credit professionals, we need to change and adapt if we are to succeed in a global world environment. But change does not mean to empty ourselves of our values and real nature—our core and substance—to adapt. The 21st Century has […]

CFDD & NACM: Supporting Both Organizations

Republished from the CFDD National Newsletter Having served on both my local NACM Affiliate Board and CFDD Chapter’s Board, you might think I would have a unique perspective on both organizations, but actually, there are quite a few CFDD Portland Chapter members, past and current, that have served on both boards. We have a uniquely […]